Terms of Service

Terms of Service Policy last updated November 7th, 2017

Please read this Terms of Service Agreement carefully before using the Site, because they affect your legal rights and obligations. Your use of the Site (as defined below) constitutes your acceptance of and agreement to this Terms of Service Agreement. This Terms of Service Agreement (the “Agreement“) is between you (“you“) and FirstClassCV (“FirstClassCV” “we,” “us“) concerning your use of the Internet World Wide Web site currently located at FirstClassCV.com (together with any successor site(s) and all Services (as defined below), the “Site”)

ACCEPTANCE OF TERMS

Welcome to a Techwise sp. z o.o., (KRS number: 0000721360, NIP tax identification: 701 080 62 40, REGON number: 369616583, registered at ul. Hoza 43/49/11, 00-681 Warsaw, Poland) offering. This page details the Terms and Conditions (henceforth "Terms") through which, by use of FirstClassCV.com and any of its subsidiaries, you enter into a binding agreement between you, the User (henceforth "User"), and FirstClassCV.com. If you do not agree to any and all of the Terms laid out in this document you should cease to use FirstClassCV.com and all of its services and products. Failure to adhere to these Terms will result in the User being denied access to FirstClassCV.com services and content. FirstClassCV.com reserves the right to deny the User access to FirstClassCV.com for any and all violations of these Terms. If you do not agree with any of these Terms, including the Privacy Policy incorporated herein, please do not use this Site.

DESCRIPTION OF SERVICES

We provide users of the Site with access to certain specialized content and services related to professionals’ resumes, including without limitation, the creation of electronic profiles, resume organization and conversion functionality, photographs, graphics, images, text, data, postings, messages, articles and other similar content (such content and services, collectively, the “Services”). All content and services made available through the Site that were not made available as of the “LAST UPDATED” date above, shall automatically be deemed to be part of the Services when they are first made available through the Site.

USE OF SERVICE

By accessing FirstClassCV.com you agree that you shall not replicate, sell, or reproduce in any way the Design, Services, or Content of FirstClassCV.com These Terms and Conditions may be modified or altered at any time, without notice. The content on FirstClassCV.com includes both content created by FirstClassCV.com and content created by third parties. The content on this website is provided on a strictly "as is" basis and FirstClassCV.com accepts no responsibility for its accuracy or integrity. By using FirstClassCV.com you agree not to detract from or disrupt the experience of other FirstClassCV.com users. In order to use FirstClassCV.com, you must be 13 years or older. All of the content on this website is intended for uses by persons of 13 years of age or older. By providing FirstClassCV.com your email address you consent to our using the email address to send you Service related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your email address to send you other messages, such as changes to features of the Service and special offers. If you do not want to receive such email messages, you may opt out or change your preferences in your dashboard or by following the opt-out instructions in the message. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers. By submitting your resume on the Service, you give us permission to store your information.

ILLEGAL USE

FirstClassCV.com, its servers, and all content and services associated with FirstClassCV.com may only be used for legal activities.

PROHIBITED CONTENT

Users may not post any content to FirstClassCV.com which contains: Adult materials, including but not limited to pornographic and sexually explicit material; Explicit content that in any way encourages or relates to racism, hatred, physical harm, bigotry, or any other malicious use targeting any group or individual; Attempts to solicit information from other users; Illegal materials or materials instructing or encouraging others to pursue illegal activity; Any attempts to communicate with or provide inappropriate material to minors or persons under the age of 18; Any content which the User does not have the legal right to reproduce such as copyrighted content and or pirated works of any kind; Any content that promotes any kind of illegal activities or misleading information; Job postings or solicitations of any kind; All content uploaded to FirstClassCV.com must be related to or support information about the User and may not include information about unrelated third parties or about any fictional character.

INFORMATION COLLECTION AND USE

Like many site operators, we collect information that your browser sends whenever you visit our Site. This Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. We also use a third party that handles all credit-card payments for your own safety. FirstClassCV.com occasionally collects information from its users for a variety of uses (outlined in "The Use of Collected Information"). The Collection of Information by FirstClassCV.com is done both through the information that you, the User (hereby referred to as "the User"), provides to FirstClassCV.com. In addition, FirstClassCV.com collections information about how you use FirstClassCV.com, such as which areas of the site the User visits and for how long. The resulting collection of information is used to provide the User with services and to analyze, improve, and troubleshoot FirstClassCV.com.

THE USE OF COLLECTED INFORMATION

We use the personal information we collect including e-mail account you might create on our platform using Provider mail to (i) respond to your questions and requests; (ii) provide customer service (e.g., to fulfill product and service orders made by you, give you information about your account to resolve disputes, problems with your account/profile or the Site, administer a contest, sweepstakes or promotion; (iii) improve the Site; (and (iv) provide you with a safe, efficient, and customized experience. We use information from the Site to prevent, detect, and investigate fraud, security breaches, and potentially prohibited or illegal activities, and enforce our Terms of Use. When you access the Site on a mobile device, with your consent we may use the information collected for any purpose set forth in this Privacy Policy. For example, we may use this information to provide you with location-based services, such as advertising, search results, and other personalized content.

DISCLAIMER OF WARRANTIES

THE SITE AND ANY GOODS OR SERVICES MADE AVAILABLE THROUGH THE SITE ARE PROVIDED TO YOU “AS IS” WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY. YOU AGREE THAT YOU MUST EVALUATE, AND THAT YOU BEAR ALL RISKS ASSOCIATED WITH, THE USE OF THE SITE, INCLUDING WITHOUT LIMITATION, ANY RELIANCE ON THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY MATERIALS AVAILABLE THROUGH THE SITE. FIRSTCLASSCV DISCLAIMS ALL WARRANTIES WITH RESPECT TO THE SITE AND ANY PRODUCT OR SERVICE (INCLUDING WITHOUT LIMITATION, THIRD-PARTY PRODUCTS AND SERVICES) OBTAINED THROUGH THE SITE, TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, AND TITLE. IF YOU ARE ACCESSING THIS SITE FROM THE EUROPEAN UNION OR OTHER JURISDICTIONS THAT TO DO NOT RECOGNIZE DISCLAIMERS OF CERTAIN WARRANTIES, NOTHING IN THIS AGREEMENT SHALL EXCLUDE OR LIMIT LIABILITY FOR DEATH OR PERSONAL INJURY RESULTING FROM THE NEGLIGENCE OF EITHER PARTY OR THEIR SERVANTS, AGENTS OR EMPLOYEES.

LIMITATION OF LIABILITY

THE PROVIDER WILL NOT BE LIABLE TO YOU, OR TO ANY THIRD PARTY CLAIMING THROUGH YOU, FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND, UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, USE, DATA, LOSS OF OTHER INTANGIBLES, LOSS OF SECURITY OF INFORMATION YOU HAVE PROVIDED IN CONNECTION WITH YOUR USE OF THE SITE, OR UNAUTHORIZED INTERCEPTION OF ANY SUCH INFORMATION BY THIRD PARTIES, EVEN IF ADVISED IN ADVANCE OF SUCH DAMAGES OR LOSSES. IN PARTICULAR, AND WITHOUT LIMITATION, THE PROVIDER WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SITE OR FROM ANY CONTENT POSTED ON THE SITE BY THE PROVIDER OR ANY THIRD PARTY. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SITE IS TO STOP USING THE SITE. THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY OF THE PROVIDER FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING WITHOUT LIMITATION NEGLIGENCE) OR OTHERWISE, SHALL BE THE TOTAL AMOUNT, IF ANY, PAID BY YOU TO THE PROVIDER TO ACCESS AND USE THE SITE AND SERVICES.

CUSTOMER RESPONSIBILITY

Users of FirstClassCV.com are solely responsible for the security of their username and password. FirstClassCV.com does not screen or filter the publication of content by FirstClassCV.com Users. Users of FirstClassCV.com are solely responsible for the content posted on FirstClassCV.com. FirstClassCV.com assumes no obligation to screen or police the content uploaded by Users. However, if FirstClassCV.com discovers content which is not in compliance with these Terms, which could damage the image of FirstClassCV.com, which could create liability for FirstClassCV.com, or violates the Terms and Conditions of any of the services FirstClassCV.com uses to do business (such as an ISP), FirstClassCV.com may take action to remove that content without notice and without contacting the User. By uploading content to FirstClassCV.com you agree that you hold all of the rights to the content and have full permission to use it in a public space.

FAILURE TO ABIDE

Failure to abide by the Terms laid out in this document is grounds for FirstClassCV.com to terminate access to any and all of its services and content. FirstClassCV.com reserves the right to terminate the access to any and all of its services and content of any User for any reason without warning or any prior notice. If that reason constitutes a criminal offense, FirstClassCV.com will inform the appropriate authorities and take the appropriate legal action.

COPYRIGHTS

The information and materials made available through the Site, including the Services, are and shall remain the property of FirstClassCV and its licensors and suppliers, and are protected by copyright, trademark, patent, and/or other proprietary rights and laws. Subject to your compliance with this Agreement, and solely for so long as you are permitted by FirstClassCV to access and use the Site, you may download and view one (1) copy of any materials available on the Site to which we provide you access, on any single computer solely for your personal, non-commercial home use, provided that you keep intact all copyright and other proprietary notices included on or with such materials. Except as expressly authorized herein or in advance by FirstClassCV in writing, you agree not to reproduce, modify, rent, lease, loan, sell, distribute, or create derivative works based (whether in whole or in part) on, all or any part of the Site or any materials made available through the Site. FirstClassCV and their respective logos are trademarks and service marks of FirstClassCV All other trademarks or registered trademarks on the Site belong to their respective owners. The trade names, trademarks and service marks owned by FirstClassCV, whether registered or unregistered, may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion. Nothing contained on the Site should be construed as granting, by implication, estoppel or otherwise, any license or right to use any of FirstClassCV trade names, trademarks or service marks without our express prior written consent.

PURCHASES

If you wish to purchase any product or service made available through the Site, including any Services, please note that we use a third-party payment service to collect payments for such Transactions. If you wish to make a Transaction, you will be directed to a web page hosted by the Payment Service (or its service providers) and not by FirstClassCV. You agree that FirstClassCV’s payment vendors may store your payment information. Your use of the Payment Service Page will be subject to the Payment Service’s user agreement and privacy policy, not this Agreement or our Privacy Policy. You acknowledge and agree that FirstClassCV is not, and will not be, responsible or liable for the Payment Service’s services, its site or any acts or omissions of the Payment Service. You also agree to pay the applicable fees for products/services you order (including, without limitation, periodic fees for monthly or annual subscriptions) as they become due plus all related taxes, and to reimburse us for all collection costs and interest for any overdue amounts. Depending on where you transact with us, the type of payment method used and where your payment method was issued, your transaction may be subject to foreign exchange fees or differences in prices, because of exchange rates. Your transaction may be subject to foreign currency exchange fees assessed by your bank or card issuer. Provider has the discretion to alter prices for products/services at any time. Provider is not responsible for any foreign currency exchange fees or surcharges and will not make any compensation or reimbursement for charges imposed by your bank or card issuer. Provider does not support all payment methods, currencies or locations for payment..

RECURRING BILLING

You can sign up for automatic billing or recurring billing for some products or services offered on the Site. Any recurring charge will be fixed at the price agreed to at the time of purchase. The specific billing terms for the products you order will be described on the offer page on the Site (https://firstclasscv.com/pricing-info). If you sign up for automatic or recurring billing, you will be notified of the billing terms on the Site and how to stop recurring billing. By signing up for Provider products or services with recurring billing, you will be deemed to agree to those billing terms as described specifically on the Site. Failure to pay may result in the termination of your subscription. If the payment method you use with us, such as a credit card, reaches its expiration date and you do not edit your payment method information or cancel your account or such service, you authorize us to continue billing that payment method and you remain responsible for any uncollected amounts. Your obligation to pay fees continues through the end of the subscription period during which you cancel your subscription. All applicable taxes are calculated based on the billing information you provide us at the time of purchase.

RECURRING BILLING CANCELLATION AND REFUNDS

You may cancel or suspend your service by contacting us directly through the contact page, by email (support@firstclasscv.com) or phone (+1-209-813-2027). We may issue a refund if notice of cancellation is provided before the end of any period. However, we do not guarantee refunds after a period is expired. You acknowledge that any products or services that you purchase are subject to these Terms and any additional terms related to the provision of any product or service.

AVAILABLE PAYMENT METHODS

Credit card – we support all major credit cards, including: Visa, MasterCard, American Express, Discover Network.

There is no payment method other than credit card.

COMPLAINT PROCEDURE

1. Any and all possible complaints should be reported by the User at his discretion: either by means of a traditional post to the mailing address of the Service Provider or by means of electronic mail to support@firstclasscv.com.

2. A complaint should comprise a detailed description of the reported event as well as data that enables identification of the User whom the complaint concerns.

3. Service Provider shall consider a correctly filed complaint within 14 (fourteen) days from receipt thereof unless furnishing with additional information proves requisite in order for the Service Provider to perform a reliable analysis. In this case, the above term for consideration of a complaint shall run from the date such information is furnished.

4. Reply to the complaint shall be mailed only to the email address from which the complaint was sent unless the User provided another address in his complaint form.

DEACTIVATION OF USER ACCOUNT

You may request that we delete resumes and cover letters by logging into your account and clicking on the "My Settings" and "Resumes" or "Letters" tabs. Your User Content can only be deleted from public view by deactivating or deleting your account by going to your account and clicking the "My Settings" and "Overview" tab. When you request that your User Content be deleted your resume or profiles will no longer be we visible to users from Provider Applications but if your User Content, including your personal information, was previously accessed by others using Provider Applications, we are unable to delete the information from their systems. When you deactivate your account or ask that we delete your User Content on Provider Applications we will retain logs and non-personally identifiable information about you along with an archival copy of your information, which is not accessible by you or third parties on Provider Applications but which might be used for recordkeeping and internal purposes.

TERMINATION

This Agreement is effective until terminated. FirstClassCV, at its sole discretion, may terminate your access to or use of the Site, at any time and for any reason, including if FirstClassCV believes that you have violated or acted inconsistently with the letter or spirit of this Agreement. Upon any such termination, your right to use the Site will immediately cease. You agree that any termination of your access to or use of the Site may be effected without prior notice, and that FirstClassCV may immediately deactivate or delete your password and user name, and all related information and files associated with it, and/or bar any further access to such information or files. You agree that FirstClassCV and the Affiliated Entities shall not be liable to you or any third party for any termination of your access to the Site or to any such information or files, and shall not be required to make such information or files available to you after any such termination.

SECURITY

Any usernames and passwords used for this Site are for individual use only. You shall be responsible for the security of your username and password (if any). Provider shall be entitled to monitor your username and password and, at its discretion, require you to change it. If you use a username and password that Provider considers insecure, Provider will be entitled to require this to be changed and/or terminate your account.

VIOLATION OF SECURITY

You are prohibited from using any services or facilities provided in connection with this Site to compromise security or tamper with system resources and/or accounts. The use or distribution of tools designed for compromising security (e.g. password guessing programs, cracking tools or network probing tools) is strictly prohibited. If you become involved in any violation of system security, Provider reserves the right to release your details to system administrators at other sites in order to assist them in resolving security incidents.

RESERVATION OF RIGHTS

Provider reserves the right to modify or discontinue, temporarily or permanently, all or any part of this Site and/or any software, facilities and services on this Site, with or without notice, and/or to establish general guidelines and limitations on their use.

JURISDICTION

The Materials and all other content in this Site are presented for the purpose of providing information regarding products available in the United States and elsewhere.

MISCELLANEOUS

This Agreement does not, and shall not be construed to, create any partnership, joint venture, employer-employee, agency or franchisor-franchisee relationship between you and FirstClassCV. If any provision of this Agreement is found to be unlawful, void or for any reason unenforceable, that provision will be deemed severable from this Agreement and will not affect the validity and enforceability of any remaining provision. You may not assign, transfer or sublicense any or all of your rights or obligations under this Agreement without our express prior written consent. No waiver by either party of any breach or default hereunder will be deemed to be a waiver of any preceding or subsequent breach or default. Any heading, caption or section title contained herein is inserted only as a matter of convenience, and in no way defines or explains any section or provision hereof. This, together with all policies referred to herein, is the entire Agreement between you and FirstClassCV relating to the subject matter herein and supersedes any and all prior or contemporaneous written or oral agreements or understandings between you and FirstClassCV relating to such subject matter. Notices to you may be made via posting to the Site, by email, or by regular mail, at FirstClassCV’s discretion. The Site may also provide notices of changes to this Agreement or other matters by displaying such notices or by providing links to such notices. Without limitation, you agree that a printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. FirstClassCV will not be responsible for failures to fulfill any obligations due to causes beyond its control.

CHANGES TO THE TERMS AND CONDITIONS

Our Terms and Conditions may change from time to time, all updates will be posted on this page. Firstclasscv.com recommends that the User checks the Terms and Conditions frequently in order to have the most up to date information.

FURTHER QUESTIONS AND SUPPORT

If after reading these Terms and Conditions you have any questions or concerns about FirstClassCV.com or its policies please email: support@FirstClassCV.com